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Technical support
- Before reaching out to the technical support of the website, please ensure that you have gone through the Frequently Asked Questions (FAQ) section. It is possible that you may find the answer to your question there.
- Here are the guidelines for contacting our technical support:
- 1. Please maintain a friendly and appropriate demeanor while communicating, refraining from any insults. If you happen to insult the project administrator, your profile may be permanently blocked.
- 2. Kindly avoid sending duplicate messages. We aim to respond to everyone in the order they were received, starting from the end of the queue.
- 3. Provide a detailed description of your issue and if possible, attach relevant screenshots (you can upload images using links).
- Our technical support is available 24/7, and the average response time ranges from 15 minutes to 6 hours.